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Privacy
Privacy at Fernwood&Co.
We are a small Northern Virginia company. We collect only what we need to answer you and do the work you ask for, and we never sell it. Last updated November 14, 2026.
What we collect
- Start a project form: your first and last name, email, and a description of the problem. You can also add a phone number, what you need help with, the project location, timeline and budget range.
- Instant estimate: the choices you make run in your browser to show a price range. Nothing you pick there is sent to us.
- Design-call booking: you book a call on our booking page in Kanopi, our own app (app.fernwoodco.com/book). It collects your name, email, the time you choose, and the phone number and notes if you add them, so we can meet you. They stay in Kanopi; no outside calendar or booking service sees them.
- Email: if you write to info@fernwoodco.com, we keep your message and address to reply.
- Kanopi (app.fernwoodco.com): invited clients sign in with Google, Apple or an emailed code through Replit. We never see or store a password. Inside Kanopi we keep the project, client and cost records needed to run your job.
How we use it
We use your details to reply, plan and run your project, send estimates and invoices, and keep the records the law requires. We don't use them for advertising, and we don't sell or rent them.
Who else handles it
We use a few trusted services to run the site and our work: Wix (website and the project form), Google (email and calendar), and Replit (Kanopi hosting and sign-in). Project-form answers are kept in Wix and copied into Kanopi, our own app, so we can follow up. Each handles data under its own privacy policy. If you connect accounting tools to a Kanopi project later, we'll tell you first.
Cookies and tracking
The site doesn't use advertising or analytics trackers. The project form keeps a small anonymous token in your browser so it can submit your request. Fonts load from Google Fonts.
How long we keep it
We keep project records for as long as we need them to serve you and meet tax and contract rules, then delete them.
Your choices
Email info@fernwoodco.com to see, correct or delete what we hold about you, and we'll answer within 30 days.
Contact
Fernwood&Co, Northern Virginia. info@fernwoodco.com